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Carrot Help Centre

How do I renew my policy?

If you pay for your policy monthly, your policy will automatically renew and if your details have remained the same you won’t need to do anything. If you don’t want your policy to be automatically renewed you will need to opt out by getting in touch with us on 0208 629 3308.

If you pay for your insurance on an annual basis, your policy will not automatically renew and you’ll need to give us a call once you receive your invitation to arrange how you’d like to pay for your policy for the coming year.

If we do not hear from you, your policy will lapse. Your renewal letter will make it clear whether your policy will renew automatically – but if you’re not sure, you can contact us.

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