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Carrot Help Centre

What if I change my car?

If you change your car, just let us know as soon as possible so we can update your policy details.

If you’re a New Driver or Private Car Telematics customer, your car will need to be fitted with a black box. We are unable to transfer the black box from your old car to your new car, but we can remotely deactivate the device in your old car, so there’s no need to remove it.

Changing your vehicle mid-way through the policy year may mean there’s an adjustment to be made to your annual premium, and there will be a charge associated with removing your old device and/or fitting a new one.

If you’re a Better Driver customer, you will need to pair your app to your new car, there may also be a change in your annual premium too for a different vehicle.

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