Since launch, we’ve seen a rapid, yet sustainable rate of growth. Our spacious and vibrant offices offer the perfect working space for our ever-expanding Contact Centre. We have a varied and fast-paced working environment with induction training from day one to help new starters feel comfortable and happy in their new role.
Setting up new customers or retaining existing ones
Supporting customers with any general queries
Supporting customers to become safer drivers
Working hard to create a seamless customer journey
Working as the Team Manager of our Risk Management and Claims Department, you can really see why we do what we do. Our aim is to make the roads safer… and it is working. I am extremely passionate about my role, in which the company empowers me to continue to develop.
Customer Service Agent
I’ve worked at Carrot for two years. Carrot has enabled me to learn new skills and improve my knowledge of the business, allowing me to help any customer with their query. I enjoy working here, as it is good to see how the market for young drivers has changed and how it will change going into the future.
Customer Care Team
I have worked at Carrot for just under a year and I have really enjoyed the challenges it has presented. I have been encouraged throughout my journey by my seniors and manager to progress within my role. My day is filled with an enjoyable variety of work and no two days are the same.
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