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How do I reset my self install device?


If your device stops recording your trips, it may need to be reset or recharged — especially if the battery is low.

Here’s what to expect:

  • You’ll receive an email from the provider with a link containing step-by-step instructions to help you reset or recharge the device.
  • You can also access the instructions directly using the link below.
  • If you need further assistance, please contact our Driver Success Team at 0208 629 3308 — we’re happy to help.

How to successfully reinstall your Theo Device – Theo


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