What do I need to do if an engineer needs to install my Telematics device?
If you have a hard fitted device, before the appointment the engineer will get in touch to let you know when to expect them.
When they arrive just hand over your car keys so they can fit the hardfitted telematics device. They’ll also take some photographs of your car and check its roadworthiness. Finally they’ll check that there aren’t any modifications to your car, as we can’t insure any car that has been modified.
It usually takes just under an hour, and can be done at a location of your choice – so no need to take the day off work!