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Carrot Help Centre

Hard Fitted Customers – What happens to the telematics device if I cancel?


For hard fitted devices, we don’t continue recording your driving data after cancellation. But if you want to remove the device, please take it to a suitable recycling centre.

If you have a hard fitted device and would like an engineer to remove this for you, please contact us and we can arrange an appointment for you. Removal will be charged at £50. You don’t need to return the device after cancellation.


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