What happens to the telematics device if I cancel?
If you have a self install (Theo) device, please remember this is required to be returned for recycling. Please be aware that your Theo device contains a battery so can’t be disposed of with your household waste.
For hard fitted devices, we don’t continue recording your driving data after cancellation. But if you want to remove the device, please take it to a suitable recycling centre.
If you have a hard fitted device and would like an engineer to remove this for you, please contact us and we can arrange an appointment for you. Removal will be charged at £50. You don’t need to return the device after cancellation.