Need to update your details, check a payment or buy extra miles? You can manage many parts of your policy quickly and easily through the Customer Portal.
What can I do in the portal?
You can use the portal to:
- View and download your insurance documents at any time.
- Check upcoming payments and payment dates.
- Update your vehicle if you buy or change your car (you can change your vehicle up to five times during the policy).
- Tell us if you move home or change where your car is usually kept.
- Add a driver or remove someone who no longer needs cover.
- Change how you use your car, such as adding commuting or business use.
- Add or remove a private registration plate.
- Buy extra miles if you’re getting close to your annual mileage limit.
How do I register?
Once your policy has started:
- Select the portal registration link and click on ‘Create an account’.
- Enter the email address you used when you bought your policy.
- Open the verification email we send you and follow the link.
- Create your password.
You can then use the same email address and password to sign in throughout your policy.
Will making a change affect my price?
It might. Depending on the change you make, your price could go up or down, and additional charges may apply. We’ll let you know whether the change can be made and show you how it will affect your policy and payments before you confirm it. You can also check our Terms of Business for details of any fees that may apply to your policy.
What if I change my email address?
If your email address changes, please contact us as soon as possible so we can update your details. Once your email address has been updated, you’ll need to register for the portal again using your new email address. Keeping your policy information accurate is important, so remember to tell us as soon as anything changes.