Learn hub

Stuff worth reading, whatever stage you’re at

Useful guides, insurance explainers and driving tips – all in one place.

Getting Started

What is a black box?

A black box (or telematics device) is a small device that attaches to your windscreen. It monitors how…

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Getting Started

How to fit your black box

Getting your black box set up is simple. Your device will be posted to you by recorded delivery…

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Getting Started

What to do if your black box hasn’t arrived

We’re excited to get you on the road, so if your black box hasn’t arrived when expected, don’t…

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Getting Started

Get to know the Better Driver App

The Better Driver by Carrot app helps you stay on top of your driving and track your progress…

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Getting Started

Confirming your details

Once you have bought your policy, we will need to confirm your details with you. We will need…

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Getting Started

Keeping your details Safe

When you call us about your policy, we’ll ask you some security questions to confirm your identity. We…

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Getting Started

Peace of mind for parents

Learning to drive is a big milestone, and it’s natural to want reassurance that your young driver is…

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