What if I want to cancel my policy?
If you want to cancel your policy, please contact us via LiveChat.
If you or we cancel your policy within the first 14 days, you’ll just pay for your time on cover plus a cancellation fee.
Cancellation after 14 days
If you or we cancel your policy after 14 days, you’ll be charged according to the table below – minus any payments you’ve already made – plus a cancellation fee.
|Cancellation month||Charge of annual premium|
|Before the policy starts||0%|
|In the first 14 days||Pro rata|
If you or we cancel your policy at any time, you’ll just pay for your time on cover plus a cancellation fee.
If you paid for the whole year up-front, we’ll send you a refund minus the above amount.
Please note – if you’ve had a claim, or someone has claimed against you, you will not be entitled to a refund.