Check out this video to see what to expect at a box fit appointment… Read more ›

The dashboard is really easy to access from your mobile phone, follow the instructions… Read more ›

If you’re a New Driver or Private Car Telematics customer and have had your… Read more ›

Our traditional black box policy is called New Driver and Private Car Telematics is… Read more ›

If for whatever reason you feel it’s time for a change, these three easy steps will make changing your policy part-way through.

‘Telematics’ is just another word for the technology we use to record your journeys… Read more ›

You’ll need to access your online dashboard, then click into the rewards section where… Read more ›

Carrot points are awarded each week if you achieve a green score (+5 or… Read more ›

If you change your car, just let us know as soon as possible so… Read more ›

We don’t continue recording your driving data after cancellation. But if you want to… Read more ›

Yes, you are insured from your policy start date. You need to make sure… Read more ›

You’ll need to get your black box installed within 2 weeks of your policy start date.

Everything you need to know about having your black box fitted.

We’re serious about privacy. The data recorded by your black box remains private.

No. The device, plus installation and data costs, is included with your Carrot policy… Read more ›

The cost of the a new black box would be classed as a repair… Read more ›

Yes. The installation and activation of your black box is quick and easy, and… Read more ›

The black box records your journeys and information about how you’ve been driving. This… Read more ›