We’re excited to get you on the road, so if your black box hasn’t arrived when expected, don’t panic.
The first thing to check is that the address on your policy is correct. If you’ve recently moved or entered the wrong address, you’ll need to update your details as soon as possible. The quickest way to do this is through your customer portal, or you can contact our team for help.
If your address is correct and your black box still hasn’t arrived, please get in touch. We’ll be happy to help track your delivery and make sure you receive everything you need to get started.