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Mileage

Mileage

Mileage terms if your policy started before 10/09/2025 We will monitor your mileage on… Read more ›

Telematics explained

Telematics explained

Why Your Telematics device is Your Best Driving Buddy Getting your driving licence is… Read more ›

Self install (Theo)

Self install (Theo)

Carrot Insurance services offer a self-installation device called Theo. The Theo device is a… Read more ›

Cancelling Your Telematics Policy

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Predicted Miles & Top Up Miles

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How We Monitor Your Driving

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Installing Your Device (Theo)

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Hard Fitted Device Policies

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Self-fitted policies starting before 09/09/2025

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Self-fitted policies starting after 09/09/2025

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Hard Fitted

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Financial help

Financial Help

Do you need help with your financial circumstances? We understand that many of our… Read more ›

Uncategorised

How do I get my proof of ‘no claims’ if I don’t renew?

You should receive your no claims proof by email. If you haven’t received it after a few days, get in touch.

What do I need to do when the installation technician comes to fit my black box?

Everything you need to know about having your black box fitted.

Policy documents

Documents and IPIDs

Policy Documents Click the links below to access and review these documents. Private Car… Read more ›

Complaints

I would like to log a complaint

Carrot Insurance Services will do its best to provide you with a high level… Read more ›

Safe Driver

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News

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Learner Driver

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Well-Being

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Thinking of joining

What do our customers think about our service?

Click below to read some of our reviews, or, if you’re an existing customer,… Read more ›

Why don’t Carrot offer cover for modified cars?

No doubt about it, negotiating your first year of driving is tough, and sometimes… Read more ›

Driving Score

All about your Driving Score

The telematics device is recording mileage, speed, smoothness and usage. Here is everything you… Read more ›

Had an accident

You’ve had an accident– here’s what to do next:

Stay Calm – don’t panic, accidents don’t always mean a claim is made Be… Read more ›

Named driver

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Cancellations

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Driving tips

Think Twice: The Risks of Drink & Drug Driving

Understanding the real dangers of drink and drug driving is vital. Not only is… Read more ›

Stay Focused: The Dangers of Distracted Driving

We get it – your phone is your go-to for everything from social media… Read more ›

Stay Cool on the Road: How to Prevent Aggressive Driving

You’re running late, stress levels are high, and suddenly, someone cuts you off. Sound… Read more ›

Safety First: Music Volume and Seatbelt Awareness

As a Carrot Insurance Services customer, you know the value of safety to yourself… Read more ›

Our Top 5 Essentials for Your Glove Box and Boot

As a young driver, hitting the road is an exciting adventure. Whether you’re off… Read more ›

UK Driving Tips: How to Navigate Motorways, Rural Roads & City Streets Safely

The open road is full of promise: new places, new experiences, and the freedom… Read more ›

Keep Your Car Safe: Top Security Tips

We’ve all been there – a car alarm blaring in the night, making us… Read more ›

Why Your Telematics Device is Your Best Driving Buddy

Getting your driving licence is a huge achievement — and with it comes the… Read more ›

Beat the Gridlock: Smooth Driving in Heavy Traffic

Whether you’re commuting to work, heading to college, or running late to a party,… Read more ›

The Dangers of Speeding: Drive Safe, Stay Safe

Did you in 2023 alone, speeding was a factor in over half of all… Read more ›

Keeping on top of car maintenance

Keeping on top of car maintenance

Carrot’s top tips for driving in Winter

Road conditions in Winter can be more challenging so we’ve put together some top… Read more ›

What to do if you have a car accident or encounter one

Car accidents do happen — sadly, quite often — and sensible drivers can unfortunately… Read more ›

Driving and hay fever: a young driver’s guide

With mega itchy eyes, constant sneezing, a prickly throat and a nose that never… Read more ›

What to do if you break down in your car

No matter how long you’ve been driving, whether it’s for many decades or just… Read more ›

Improve your driving skills: Anticipation

Anticipation is really all about reading your surroundings and remaining aware by keeping your… Read more ›

Handling emergency vehicle situations

Imagine for a moment that you’re driving in a big city for the first… Read more ›

Brush up on dashboard warning lights

For all motorists, from the newly-qualified and young drivers we look after here at… Read more ›

A young driver’s guide to smart motorways

All across the UK, ‘smart’ motorways are being rolled out – but what exactly… Read more ›

10 reasons why tyres aren’t as boring as you might think

Okay, they may just be pretty uninteresting black circles at face value, but if… Read more ›

What do you do if you hit an animal while driving?

The last thing on most drivers’ minds when they’re enjoying motoring on jam-free roads… Read more ›