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Carrot Help Centre

How often can I earn rewards or treats?


Treats and rewards are available weekly, whether you have a box or app policy – based on your Driving Style Score for that week.

Black box customers

Bank and exchange your points by logging in to the dashboard.

New Driver policy – newdriver-dashboard.carrotinsurance.com/Account/Login
Private Car Telematics – mydashboard.carrotinsurance.com

App customers

Redeem your treats in the Better Driver app. Find our more here.


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