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Carrot Help Centre

Category: New customers

How to pair the Better Driver app

Once you’ve started your policy with Carrot Insurance, you’ll need to pair your Better… Read more ›

Driving and hay fever: a young driver’s guide

With mega itchy eyes, constant sneezing, a prickly throat and a nose that never… Read more ›

What do you do if you hit an animal while driving?

The last thing on most drivers’ minds when they’re enjoying motoring on jam-free roads… Read more ›

What documents do i need to send Carrot when I buy a policy?

Depending on your age, you might remember the large green driving licence counterparts printed… Read more ›

Why don’t Carrot offer cover for modified cars?

No doubt about it, negotiating your first year of driving is tough, and sometimes… Read more ›

What does a black box policy include?

Our traditional black box policy is called New Driver and is aimed at inexperienced… Read more ›

What does an app-based policy include?

Our app based policy is call Better Driver and it is designed for drivers… Read more ›

What is a Better Driver policy?

A Better Driver policy is designed for drivers with a few more miles under… Read more ›

What is a New Driver policy?

A New Driver policy is aimed at inexperienced or new drivers and requires a… Read more ›

What is the difference between a New Driver policy and a Better Driver policy?

New Driver A New Driver policy is aimed at inexperience or new drivers and… Read more ›

A guide to taking out insurance with Carrot

A few things you’ll need to know when taking out a Carrot policy.

All about your Driving Style Scores

Everything you need to know about your scores and how they affect your policy.

What to do if you break down in your car

No matter how long you’ve been driving, whether it’s for many decades or just… Read more ›

Improve your driving skills: Anticipation

Anticipation is really all about reading your surroundings and remaining aware by keeping your… Read more ›

Handling emergency vehicle situations

Imagine for a moment that you’re driving in a big city for the first… Read more ›

A young driver’s guide to smart motorways

All across the UK, ‘smart’ motorways are being rolled out – but what exactly… Read more ›

Brush up on dashboard warning lights

For all motorists, from the newly-qualified and young drivers we look after here at… Read more ›

10 reasons why tyres aren’t as boring as you might think

Okay, they may just be pretty uninteresting black circles at face value, but if… Read more ›

What to do if you have a car accident or encounter one

Car accidents do happen – sadly quite often – and sensible drivers can unfortunately… Read more ›

Can the Better Driver app be installed on all phones?

The app is only available on certain IOS and Android devices. To check whether… Read more ›

How do I register the Better Driver app?

Once you’ve purchased your policy, we will send you your log in details via… Read more ›

Can I insure a modified car?

We can only provide insurance for ‘factory standard’ cars, without modifications.

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